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Part-time Educational Aide, Information Technology Education (Blount Campus, Open Lab)

Job Description

Santa Fe College (SF) has been recognized as one of the top-rated community colleges in the United States. Santa Fe College is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. SF enrolls over 16,000 students each semester, retains and completes over 60% of students every academic year, while over 10% transfer into the University system.

 

Description

Santa Fe College’s Information Technology Education department is hiring for an educational aide position to assist in the Networking Technologies Open Lab in building DC at the Blount Campus. During open lab hours the Educational Aide will assist students and faculty, maintain a clean and functional environment, and ensure compliance with SFC and departmental lab use policies through good communication and independent problem-solving. 

The Networking Technologies Open Lab is open during the following hours and Educational Aides will be scheduled during these windows of time:
Monday through Thursday: 9am-6:30pm
Friday: 9am-3:30pm

Additional hours may be available working with ITE System Support Manager outside of lab hours on lab maintenance and projects.

Responsibilities and Duties

  • Maintain the Open Lab in DC Building.
  • Provide administrative support to the faculty, other staff members, and students.
  • Answer incoming calls, take messages, distribute mail, distribute office supplies, operate and maintain copier/printer.
  • Provide service excellence through courteous, informed, accessible and professional engagement.
  • Perform other duties as assigned.

Reports to: Academic Chair, Information Technology Education

Qualifications

Required: The Educational Aide must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours. Educational Aides are limited to 25 hours of work per week.

Other Requirements:  A criminal background check will be conducted. Must maintain a 2.5 GPA.

General Knowledge, Skills and Abilities

The ideal candidate will show aptitude in the following:

  • Familiarity with major desktop operating systems (Windows, Mac OS X, Linux)
  • Knowledge of networking concepts including TCP/IP, DNS, DHCP, Directory Services, etc.
  • Basic Windows troubleshooting
  • Interpersonal skills; the ability to understand verbal and written directives
  • Reliability - Must be able to work assigned hours with minimal absence
  • Punctual - Must be on time for work daily
  • A desire to learn and help other students learn

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. http://www.sfcollege.edu/eaeo/
 

Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions.

Preference will be given to eligible veterans and spouses of veterans.

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