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Information Outreach Faculty Assistant

Job Description

Position Number:

124604

Title:

Faculty Assistant

Functional Title:

Information Outreach Faculty Assistant

Category Status:

15-Fac.Non-Tenured,Continuing Con

Applicant Search Category:

Faculty

University Authorized FTE:

1.00

Unit:

SPHL-Dean-Horowitz Center for Health Literacy

Campus/College Information:

Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.

Position Summary/Purpose of Position:

This position is part of the Maryland Consumer Health Information Hub team in the UMD Horowitz Center for Health Literacy. Please see the Horowitz Center website for information about the Center, the Hub and its activities, and the authorizing legislation. The Information Outreach Faculty Assistant will plan, collect feedback and revise, and implement the Hub’s activities in collaboration with other Hub team members.

This position has a primary and secondary purpose.

The primary purpose is to identify and collaborate with Maryland organizations to increase public access to plain language health, safety, insurance, and social services benefits information. These organizations include but aren’t limited to state and local government agencies, health systems, nonprofit and community based organizations, libraries, consumer referral services, and educational institutions. The Outreach Assistant will use the Hub’s plain language and language access criteria to identify consumer materials from these organizations and help amplify and disseminate the materials through the Hub’s and other organizations’ communication channels.

The Information Outreach Assistant will work closely with the Community Partner Outreach Assistant to plan and manage organizational contacts and relationships. The Information Outreach Assistant will be primarily responsible for collaborating with public and medical libraries and consumer informational referral services, such as 211, MDThink, and local websites and information aggregation services.

The secondary purpose of this position is to develop and deliver consumer/patient focused presentations on how to search for and evaluate the quality and suitability of health information and services. These presentations may be in-person, virtual, and hybrid and will likely happen in close coordination with Hub partner organizations. The Outreach Faculty Assistant will build on existing Hub resources and work with Hub team members and partner organizations to customize presentations for different public audiences.

Duties:
  • Participate in team meetings and coordinate with Hub team members
  • Participate in 1-2 annual in-person Hub convenings
  • Inform supervisors of partnerships, work products, deadlines, and roadblocks or challenges
  • Contribute to Hub tracking and reports
  • Create a partnership and information outreach plan, including a tracking system and schedule, in collaboration with the Partner Outreach Assistant and ask for feedback from internal and external colleagues
  • Identify and manage a multilingual collection of health, safety, insurance and social services benefits information from partner organizations that the Hub can distribute/amplify
  • Identify Hub and partner organization channels to distribute and amplify consumer information throughout Maryland, and implement distribution/amplification
  • Present the Hub to partners and triage technical assistance requests to Hub team members
  • Research and recommend audience-appropriate formats and channels to increase information distribution/amplification
  • Monitor and recommend new technologies, such as artificial intelligence (AI) tools, that may affect information distribution/amplification
  • Promote language access strategies to partner organizations
  • Develop and deliver in-person, virtual, and hybrid consumer/patient focused presentations on how to search for and evaluate the quality and suitability of health information and services
  • Other duties as assigned

Benefits Summary

Top Benefits and Perks:

Faculty Benefits Summary

Minimum Qualifications:

Education:
  • Master’s degree in a public health related field.

Experience:
  • 2-3 years work experience in health communication, health literacy, or information studies.
  • Prior experience working with and presenting to community organizations.

Knowledge, Skills, and Abilities:
  • Basic skills in plain language techniques.
  • Familiarity with digital information about health, safety, social services, and health insurance information.
  • Ability to use Google suite tools, including email, Google drive, Google docs, and Google slides, and Microsoft suite tools, including Microsoft Word and Powerpoint.

Must have valid driver’s license to drive to in-person meetings, events, and fieldwork sites in Maryland.

Preferences:

Preferences:
  • Proficiency in Spanish or an Asian language.
  • Familiarity with design tools such as Adobe Suite.
  • Prior experience working with libraries and consumer referral services.

Additional Information:

Salary range $62,000-$65,000. Possibility of converting position to Faculty Specialist depending on experience.

Posting Date:

06/27/2024

Open Until Filled

Yes

Best Consideration Date

07/17/2024

Physical Demands

  • Team-based and in-office 3-4 days per week
  • Desk, sedentary work
  • Optional telework 1-2 days per week based on duties and performance
  • Must have valid driver’s license to drive to in-person meetings, events, and fieldwork sites in Maryland

Diversity Statement:

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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