Under general supervision of the Clinic Manager, the Front Desk Coordinator acts as a point of contact for patients. The position performs and participates in front office patient centered duties, to include, but not limited to, check in patients for procedures, answer phonesscheduling and greeting patients, co-pay collection, authorizations and referrals. The position acts as a resource for patients and assists physicians, staff, and ambulatory care service managers as needed. May perform other related duties as assigned.

• Three (3) years previous related experience in a large complex healthcare setting.
• Demonstrated knowledge of third party payors including federal, state, and privatehealth plans.
• Demonstrated computer skills and be able to work between multiple systems during calls. Ability to work in an interactive environment and possess excellent customer service skillsboth in person and over phone.
• Have excellent communication skills with the ability to communicate clearly both verballyand in writing.
• Demonstrated ability to work in a large, complex organization.

• EPIC, ORSOS, PCIS, and IDX experience.
• Bilingual: Spanish/English

• Must be willing to work various hours and locations based on business needs.
• May be required to float to other sites to provide coverage as needed.
• Must be able to work overtime as required.
• Employment is subject to a criminal background check and pre-employment physical.