IT Solutions Consultant
Job Description
Job Title
IT Solutions ConsultantJob Description
Do you want to work with and support a dynamic team in a fun and fast-paced environment where we get to interact with members of the Notre Dame family from around the world? We have an opportunity for you to join a premier IT support organization providing comprehensive, multi-tiered IT solutions to the Notre Dame Alumni Association (NDAA).
The NDAA is seeking an IT Solutions Consultant who will be responsible for understanding the business needs of the organization and working with them to implement IT solutions that will enable customers to achieve their organizational goals and objectives. While working as part of an Office of Information Technology (OIT) team, the IT Solutions consultant will work as an embedded member of the NDAA assisting with the technology decision-making and needs required to support the NDAA and its customers.
This requires an IT Solutions Consultant to have a wide breadth of technical knowledge and understanding of the IT services that the OIT provides to its customers. In a fast-paced and ever-changing technological world, the IT consultant will have to stay on top of new technologies and the IT services the OIT provides. He/she will have to understand how these IT services can be used to address the customers’ needs, provide guidance and advice on the best IT services to use, and partner with the customer to implement and support these IT services.
Critical skills include:
- Strategic Consulting
- Requirements Elicitation
- Business Process Mapping
- Project Management
- IT Solution Selection
- IT Solution Design, Development, Deployment, and Support
- Quality Assurance
- Change Management (People Side of Change)
Essential Duties and Responsibilities:
- Serve as the internal consultant and interface between OIT and the NDAA Teams, helping point to solutions, contacts, and best practices to streamline the NDAA IT management and needs
- Work as a senior member of the NDAA IT team, coordinating technology of the NDAA staff including budgeting, planning and executing hardware purchases, tracking, and management
- Coordinate and track the licensing of the NDAA software and ensure compliance with University standards
- Design, develop and implement processes to support the NDAA technology used to deliver events including registration and payments, seeking ways to leverage University-level processes and successfully deliver on behalf of the NDAA
- Participate in NDAA events and activities such as Reunion, Football Fridays, Board Meetings and the annual Leadership Conference
The OIT has been recognized for nine consecutive years in IDG’s Insider Pro and Computerworld’s best places to work in IT.
The University of Notre Dame is committed to diversity (http://diversity.nd.edu/) in its staff, faculty, and student body. We strive for an inclusive environment that values and embraces differences in backgrounds, life experiences, and perspectives. We welcome and value people of all faiths and viewpoints.
Minimum Qualifications
- Bachelors Degree and 2+ years work experience or equivalent work experience
- Business Analysis and Quality Assurance background, including knowledge of QA standards and methodologies
- Systems Development Life Cycle including requirements analysis, design, build, test and deploy
- Project management experience in Agile and/or Waterfall methodologies
- Continuous Improvement experience
- Strong analytical and troubleshooting abilities, strong written and oral communication skills, strong documentation skills, and strong customer service orientation.
- Must be authorized to work in the United States without visa sponsorship
Competency in the support of:
- Mac and Windows operating systems (OS)
- Google G-suite applications
- Ability to diagnose and resolve minor network or infrastructure-related issues
- Working knowledge of audiovisual solutions for conference rooms
- Experience in technology consulting, requirements gathering, and documenting business process flows
Preferred Qualifications
Certifications that would be nice to have include:
- Project Management
- Change Management
- Lean Six Sigma
- Business Analysis
- Quality Assurance
Department
Alumni Association (20000)Department Website
oit.nd.eduFamily / Sub-Family
IT / Gnrl ITCareer Stream/Level
EIC 2 ProfessionalDepartment Hiring Pay Range
up to 73K, commensurate with experiencePay ID
Semi-MonthlyFLSA Status
S1 - FT ExemptJob Category
Information TechnologyJob Type
Full-timeSchedule: Days of Week & Hours
M-F 8:00 am – 5:00 pm. Occasional after hours support may be needed. Hybrid work model with three days per week in the office on campus.
Schedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
11/01/2024Job Posting Date (Public)
11/01/2024Job Closing Date
11/17/2024Posting Type
Open To All ApplicantsPosting Number
S251541Quick Link for Internal Postings
https://jobs.nd.edu/postings/36314*Please mention you saw this ad on BlacksInAcademia.*
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