Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

General Job Description

Reviews medical records, charts, and other data to for quality assurance, particularly to ensure correct billing processes are followed.

* Assists with data entry and other clerical support tasks, as necessary.

* Assists with designing and refining quality assurance processes and systems, focusing on reconciling billings and ensuring electronic medical records/charts contain appropriate, timely data.

* Follows up on billing corrective action steps.

* Matches billing notations in charts and on logs; reconciles with data entered; verifies for accuracy and completeness.

* Performs other duties as assigned.

* Periodically reviews charts for critical service timelines for compliance; report results to Program Coordinators, staff, and leadership.

* Reports on error information to staff and leadership for follow-up steps.

For Elementary and Youth Program Support ONLY:

* Assists with designing and refining quality assurance processes and systems, focusing on reconciling billings for children's mental health services recorded in charts, on logs, and in the County's data system and ensuring electronic medical records/charts contain appropriate, timely data.

* Matches billing notations in charts and on logs; reconciles with data entered into County system; verifies for accuracy and completeness.

Education/Certifications/Licenses/Registrations

* 1 year of basic accounting or auditing experience preferred.

* 1 year of computer and/or data entry experience preferred.

* High school diploma or GED equivalent required.

* Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.

Experience/Specialized skills (including Language)

* Ability to work well in both a team-based environment and independently.

* Basic knowledge of medical terminology and departmental services.

* Basic knowledge of the principals and practices of accounting and auditing.

* Bilingual English/Spanish preferred.

* Intermediate organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.

* Intermediate skills in computer applications and software, including MS Office.

* Intermediate written and verbal communication skills.

* Strong analytical and problem solving skills.

Physical Requirements/Working Environment

Bending (neck): RARELY (0-1 HRS)

Bending (waist): RARELY (0-1 HRS)

Carrying 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Carrying 11 - 25 lbs: RARELY (0-1 HRS)

Carrying 25 - 50 lbs: NEVER

Carrying 51 - 75 lbs: NEVER

Carrying 75 lbs: NEVER

Climbing (ladder): NEVER

Climbing (stairs): RARELY (0-1 HRS)

Driving: To drive from one clinic or another, or in the community: NEVER

Exposure to blood borne pathogens and biohazards: NO

Exposure risk to aerosol-transmitted diseases-YES

Exposure to dust, gas, fumes, or chemicals: Office supplies

Fine manipulation: CONSTANTLY (6+ HRS)

Kneeling: NEVER

Lifting 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Lifting 11 - 25 lbs: RARELY (0-1 HRS)

Lifting 25 - 50 lbs: NEVER

Lifting 51 - 75 lbs: NEVER

Lifting over 75 lbs: NEVER

Power Grasping: RARELY (0-1 HRS)

Pulling 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Pulling 11 - 25 lbs: RARELY (0-1 HRS)

Pulling 25 - 50 lbs: NEVER

Pulling 51 - 75 lbs: NEVER

Pulling over 75 lbs: NEVER

Pushing 0 - 10 lbs: FREQUENTLY (3 - 6 HRS)

Pushing 11 - 25 lbs: RARELY (0-1 HRS)

Pushing 25 - 50 lbs: NEVER

Pushing 51 - 75 lbs: NEVER

Pushing over 75 lbs: NEVER

Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS)

Reaching (below shoulder level): OCCASIONALLY (1 - 3 HRS)

Repetitive use of hand: CONSTANTLY (6+ HRS)

Simple Grasping: FREQUENTLY (3 - 6 HRS)

Sitting: CONSTANTLY (6+ HRS)

Standing: RARELY (0-1 HRS)

Twisting: NEVER

Use of Personal Protective Equipment: NO

Walking: OCCASIONALLY (1 - 3 HRS)

Working around equipment and machinery: Office equipment
Ages of Patients Served: N/A

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)