Research Analyst
Job Description
The Research Analyst supports analysis and reporting of Hope College data to internal and external audiences, manages Frost Center survey research completed by student employees, and participates in developing deliverables for various grant-related and collaborative research projects. This position reports to the Director of the Frost Center for Social Science Research, and also works closely with the Institutional Research Director. The position is .50 FTE and 20 hours per week at the Frost Research Center, with hours based on project need. This is a 3-year, grant-funded position (through August 31, 2027), though it could be extended if additional funding is received or the position is converted to be permanent (pending future approval).
The Research Analyst will:
The Research Analyst will:
- Participate in research projects completed by the Frost Research Center
- Provide training to others involved in research projects
- Develop and provide structured training programs to students working in the Frost Center Call Center, completing data collection, and facilitating focus groups
- Oversee research projects, including data collection, survey administration, data analysis, report preparation, and project management
- Participate in final editing of deliverables, assuring accuracy in data, analysis, professional appearance, and data privacy
- Support ongoing grant and collaborative research projects and activities
- Support Hope College faculty, staff, and students completing research that utilizes Frost Research Center tools
- Provide online and face-to-face training and support to Hope College faculty and staff members
- Train student research assistants and other staff to provide technical support
- Remain current with tools and knowledge related to Frost Center survey and research tools
- Respond to requests for data from internal stakeholders, consistent with college processes, using institutional data held in the Data Warehouse and ERP and IR best practices
- Provide clear, informative reports to college stakeholders in response to specific data requests
- Assist faculty and staff members with institutional data analysis and interpretation
- Participate in preparing college responses to national statistical surveys, questionnaires, and other requests for information
- Provide data in support of the college’s planning, assessment, and decision-making activities
- Develop accurate and consistent self-service data tools, reports, and summaries
- Participate in relevant consortia and professional organizations, and training to remain current in skills and knowledge
- Annually complete CITI Training for human subjects or the refresher course, FERPA training, and Title IX training
Qualifications
- Bachelor’s degree in social sciences, statistics, or other discipline appropriate to the position with Master’s degree preferred
- Minimum of five years’ experience in a research, assessment, or planning environment
- Minimum of three years’ experience working in higher education
- Demonstrated experience and advanced skills in statistical analysis and associated research and survey tools
- Strong time management, attention to detail, and interpersonal skills
- Strong analytical, writing, presentation, and interpersonal skills
- Experience in a team-based environment that requires working closely with professional staff, faculty members, and students
- Preference for experience working with SQL, SSPS, SAS, ( or R, etc.), and Tableau, or other visualization tools
Physical Demands
This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings
All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
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