Blacks in Academia | CLERK-COMPUTER LAB & OFFICE SUPPORT at Midland College in Midland, Texas, United States

CLERK-COMPUTER LAB & OFFICE SUPPORT

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Midland College

Location: Midland, Texas
Category: Admin-Computing-Other
Application Deadline:

Job Description

Job Title

CLERK-COMPUTER LAB & OFFICE SUPPORT

Position Status

Full Time

Classification Title

Grade 102

Work Location

Main Campus-3600 N. Garfield, Midland, TX

Job Summary

The Clerk-Computer Lab & Office Support plays a vital role in assisting students with computer-based learning, overseeing the administration of tests, and ensuring proper procedures are followed. This position also provides a clean, quiet, and well-organized lab environment. A proactive and independent approach is required to maintain lab equipment, troubleshoot technical issues, and promptly report malfunctions to the appropriate personnel.

In addition to student support, the Clerk collaborates with the Health Sciences Division office, providing logistical and clerical support and contributes to smooth day-to-day operations. A solid commitment to dependability, adhering to established schedules, and following procedural guidelines is essential for success in this role.

Required Qualifications

High School diploma or equivalent and one year of clerical and general office experience; or a minimum of 30 college credit hours
Proficiency in Microsoft Excel and Word
Strong verbal and written English communication skills
Excellent interpersonal skills
Ability to work independently and collaboratively with students, staff, and faculty
Strong attention to detail, particularly in managing technical tasks and maintaining accurate records

Preferred Qualifications

Some college coursework or a college degree preferred
Bilingual in English and Spanish
Experience in test proctoring

Essential Functions

Key Functions:

Software Assistance: Provide appropriate software to students for completing assigned computer-assisted instructional programs
Technical Support: Install and maintain computer programs with approval from the Information Technology department. Identify and resolve technical issues promptly
Student Support: Respond promptly and helpfully to questions from students and faculty, demonstrating patience with those lacking computing skills or experiencing difficulties
Lab Monitoring: Monitor students during written and computer testing, maintaining a conducive environment for testing
Minor Maintenance: Perform minor maintenance on computer hardware and contact appropriate personnel for major repairs
Help Resources: Stay updated with campus technology changes and be familiar with available help resources

Lab Management:

Database Management: Maintain an up-to-date database of computer inventory and software for the Health Science and Vocational Nursing labs, as well as Health Science faculty and staff offices
Lab Maintenance: Clean computer screens and desks and ensure the lab is organized. Keep records of computer lab usage
Scheduling: Schedule lab usage and maintain an appointment calendar
Policy Enforcement: Enforce lab policies and procedures, including becoming a certified proctor for Assessment Technologies Institute (ATI) testing

Administrative Support:

Document Assistance: Assist the division office and faculty with document creation, revisions, and filing using Microsoft Office
Applicant Support: Help maintain student applicant files for the Associate Degree Nursing program
Event Assistance: Assist the Division Secretary in planning events such as pinning ceremonies, advisory meetings, luncheons, and more
Secretarial Assistance: Support the division secretary in preparing prospective student files and organizing advisory committee meetings. Help maintain the division’s equipment inventory
Reception: Answer phones, greet, and direct visitors and students

Additional Duties:

Maintain confidentiality of sensitive information regarding students, faculty, and staff
Other duties as assigned

Physical Demands

Must be able to remain in a stationary position 50% of the time
Must be able to sit or stand for long periods of time
The person in this position needs to move to other locations on campus occasionally
Repetitive use of a keyboard at a workstation
Use of manual dexterity
The person in this position frequently communicates with others; must be able to exchange accurate information
Frequently moves equipment or paperwork weighing up to 25 pounds
Duties indoors and some outdoors
Ability to work extended hours and attend Midland College or community events

Security Sensitivity

All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

Min Salary

$19.29 per hour

Max Salary

$19.58 per hour

Pay Statement

Salary is commensurate with educational qualifications and experience.

Posting Number

P01306S2016

Open Date

10/30/2024

Position Available

Immediately

Special Instructions to Applicants

All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application and resume.

If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.

EEO Statement

In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.

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